A Step-by-Step Guide on How to Buy Data on Telkom

How to Buy Data on Telkom

In today’s digital age, staying connected is more important than ever, and having access to data is essential for communication, entertainment, and productivity. Telkom, one of South Africa’s leading telecommunications providers, offers a variety of data packages to suit the needs of its customers. In this blog post, we’ll walk you through the process of How to Buy Data on Telkom, so you can stay connected wherever you go.

How to Buy Data on Telkom

Step 1: Check Your Balance

Before purchasing data on Telkom, it’s a good idea to check your current data balance to see how much data you have remaining. You can do this by dialing *188# and following the prompts on your mobile phone. Alternatively, you can use the Telkom mobile app or log in to your Telkom Self-Service account online to check your data balance.

Step 2: Choose Your Data Bundle

Telkom offers a variety of data bundles to suit different usage needs and budgets. Whether you need a small amount of data for occasional browsing or a larger bundle for streaming videos and downloading files, Telkom has you covered. You can choose from daily, weekly, or monthly data bundles, as well as night surfer and anytime data options.

Step 3: Purchase Data

Once you’ve chosen the data bundle that best suits your needs, it’s time to purchase it. There are several ways to buy data on Telkom:

  • Dial USSD Code: Dial *180# on your mobile phone and follow the prompts to purchase a data bundle. You’ll be presented with a list of available bundles to choose from, and you can select the one you want to buy.
  • Use the Telkom Mobile App: Download the Telkom mobile app from the Google Play Store or Apple App Store and log in to your account. From the app, you can easily purchase data bundles, check your usage, and manage your account settings.
  • Visit a Telkom Store: If you prefer to purchase data in person, you can visit a Telkom store near you and speak to a customer service representative. They will be able to assist you in selecting the right data bundle for your needs and processing your purchase.
  • Online: Log in to your Telkom Self-Service account on the Telkom website and navigate to the data bundles section. From there, you can choose the bundle you want to buy and complete the purchase using your preferred payment method.

Step 4: Enjoy Your Data

Once you’ve purchased your data bundle, you can start using it right away. Whether you’re browsing the web, streaming videos, or checking social media, you can enjoy fast and reliable connectivity on Telkom’s extensive network. Keep an eye on your data usage to avoid running out of data prematurely, and consider setting up usage alerts or auto-renewal options for added convenience.

Frequently Asked Questions About How to Buy Data on Telkom

1. How do I check my data balance on Telkom?

You can check your data balance on Telkom by dialing *188# on your mobile phone and following the prompts. You can also check your balance using the Telkom mobile app or by logging in to your Telkom Self-Service account online.

2. Can I buy data bundles for someone else on Telkom?

Yes, you can purchase data bundles for someone else on Telkom by following the same steps for buying data bundles for yourself. Simply select the desired bundle and enter the recipient’s mobile number during the purchase process.

3. What payment methods are accepted for buying data on Telkom?

Telkom accepts various payment methods for buying data, including airtime, debit or credit card payments, EFT (Electronic Funds Transfer), and direct debits from your bank account.

4. Can I cancel or change my data bundle purchase on Telkom?

Once a data bundle purchase is completed on Telkom, it cannot be canceled or changed. It’s essential to review your selection carefully before confirming the purchase to ensure it meets your needs.

5. Is there an expiry date for data bundles purchased on Telkom?

Yes, data bundles purchased on Telkom typically have an expiry date, which varies depending on the type of bundle. Daily bundles usually expire at midnight on the day of purchase, while weekly and monthly bundles have longer validity periods. It’s important to check the expiry date of your bundle before purchasing to avoid losing unused data.

6. Can I use Telkom data bundles for international roaming?

Telkom data bundles are primarily intended for use within South Africa and may not be valid for international roaming. If you plan to use data while traveling abroad, it’s advisable to check with Telkom or your mobile service provider for information on international roaming rates and options.

7. How do I set up automatic data bundle renewal on Telkom?

To set up automatic data bundle renewal on Telkom, log in to your Telkom Self-Service account online and navigate to the data bundles section. From there, you can enable auto-renewal for your preferred data bundle, ensuring that you never run out of data when you need it most.

8. What should I do if I experience issues with purchasing data on Telkom?

If you encounter any issues while purchasing data on Telkom, such as payment errors or technical glitches, you can contact Telkom’s customer support for assistance. You can reach them via phone, email, or live chat for prompt and personalized assistance with your query.


Buying data on Telkom is a straightforward process that allows you to stay connected wherever you go. By following these simple steps, you can easily purchase data bundles that suit your usage needs and budget, ensuring that you always have access to the internet when you need it most. Whether you’re browsing the web on your smartphone, streaming music on your tablet, or working from home on your laptop, Telkom has the data solutions you need to stay connected and productive.

Be the first to comment

Leave a Reply

Your email address will not be published.